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Why are women so mean to other women?
I was on the stage speaking at a conference about excellence in leadership. I was staring out against the bright lights waiting for the next question from the audience. The question that came made...
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Short-circuiting Conflict
This is the second part of a post inspired by a guest post I did for Tanveer Naseer’s blog. The guest post and the first and second installments of this post explore how your biases and prejudices...
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In the mirror: How much is enough structure?
The Knightsbridge Vital Teams™ process helps team members understand their styles and needs and the impact they have on team dynamics. We use the Birkman Method® as our tool in this process. This is...
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How to help a teammate who is being defensive
If you’re like me, you have days when you feel like it’s a constant uphill battle; like you’re doing you’re very best but it just doesn’t seem to be good enough. On those days, even the best...
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How do I deal with a teammate who is indecisive?
At the recent XL Leadership Summit, I was asked by an audience member for help with a situation that had been causing some tension on his team. He has a team of 5 people where one member is...
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How to respond to criticism
One of the most difficult and demoralizing workplace situations to endure is when someone criticizes you in front of your whole team. Each of us responds slightly differently to that situation: how...
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In the mirror: How assertive are you?
The Knightsbridge Vital Teams™ process helps team members understand their styles and needs and the impact they have on team dynamics. We use the Birkman Method® as our tool in this process. This is...
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How to work for a childish leader
Last year, my colleague Vince Molinaro wrote a great rant about the 10 worst types of leaders. You can read the full post here. When I came across it again, I had the inspiration to write a monthly...
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8 Tips inspired by Phil Jackson
It’s NBA Playoff season, which made me think of coach Phil Jackson. I have written about Jackson’s brilliant team leadership before. Read about how he chose (not) to deal with a poor performer here....
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WAIT! Read this before attending another useless meeting
I hear no shortage of complaints about meetings. Sometimes I hear them from people who just mindlessly move from one meeting to another requiring them to move their individual job tasks to after...
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What to say to a teammate who is resistant to change
I launched the Right Words to Say column and video series as a way to help people struggling with real issues on their teams. This week I received a great question from Karen who’s looking for help...
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Enough is Enough!–Tips and Tools for Saying NO
I hear complaints about workload and being stretched all the time. Unfortunately, the people who are over-extending themselves are the same people who say “yes” to everything anyone throws at them....
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How you can put an end to gossip
Do your passive-aggressive teammates regularly drag you into gossip sessions? Are you feeling uncomfortable with these unproductive gripe sessions but unsure how to escape? If you’re going to make...
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The Right Words to Say to a leader who plays the hero
I haven’t posted a Right Words to Say video in a while. If you are new to the community, these videos are quick answers to questions submitted by community members. Instead of generic advice, I...
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Are you lending support to a teammate or just enabling gossip?
A great question came up in a conversation I had with an HR practitioner today. She had seen my video on what to do when someone gossips and was sharing the response she often gets when she tries to...
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What to do when someone says something that bowls you over
In my previous post, I addressed the #1 thing you can do to improve communication on your team—being explicit about the difference between the intent and impact of your words. After reading it, I know...
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Turn the complainer into the contributor
When we at Knightsbridge conduct a Vital Teams intervention™ with our clients, we pair a group dynamics expert with an expert in individual behavior. This tag team approach moves teams ahead by...
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How to neutralize a porcupine: Dealing with the prickly person on your team
It’s incredibly frustrating to work with someone who can dish it out but can’t take it. In my previous post, I talked about the bad habits of these “porcupines” who are all prickly on the outside but...
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Breaking in a new team
Imagine being on a team that you’ve worked hard to nurture; a team that has finally reached the point where you’re trusting each other, collaborating well, and working efficiently. Now imagine that...
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Tough One: When the Slacker on the Team is Friends with the Boss
When you write a book and a blog about healthy teams, you pretty much see the whole world through that lens. I’m sure this is annoying to my friends who sometimes want to just have a good vent...
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